Sunday, 22 November 2015

Issues at workplace

Study on issues in a Workplace 

OVERVIEW

what is a workplace?
A place where people work example : office, call centres, factory, retail shops 
etc.
www.trainingmagazine.ae


Methods that could be used to research the issues at a workplace:

For example in a restaurant
- By observation: A study can be done on what time it is really busy on a day 
and what season or time of the month it is busy, what age of people prefer 
the place 
- Questionnaire and feedback forms are good way to know the customers 
review and requests.
- Interview the staff and know their opinion and suggestions.
- Studying the surrounding places and knowing  how to attract people to the 
restaurant.

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For example in office and call centres:
- by having regular staff meetings where the staff can voice their opinions 
and problems
-Appointing managers to look after a group of staff and make sure everything 
is smooth by observation.
- Studying the productivity of a worker by time to time log.





Reference:
TheFreeDictionary.com, (2015). workplace. [online] Available at: http://www.thefreedictionary.com/workplace [Accessed 3 Nov. 2015].

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